From Resistance to Commitment: Handling Objections & Closing with Confidence

Instructor: Awaiss Mirza
Duration: 5 weeks
Videos: 5

Lifetime Access for: £59

Course Overview

By the end of this course, you will be equipped with essential skills to handle customer objections effectively, to identify and interpret buying signals and confidently close sales.

You will learn to identify different types of objections – value, price, need, features and time – and apply the APAC Objections Handling Model to address them strategically.  Special emphasis will be placed on overcoming the most common objection, price, through value-based selling techniques.

You will understand that buying signals can occur at any stage of a sales conversation and learn how to respond effectively to keep the sale process on track.

Additionally, you will develop active listening skills to recognise subtle cues and leverage them to guide the conversation towards a successful close. You will explore nine powerful closing techniques, ensuring they can guide customers toward a confident purchasing decision while enhancing their overall sales effectiveness.

Course Content

Course Content

Value Objection
Need Objection
Feature Objection
Time Objection
Summary

Course Instructor

Awaiss Mirza

Handling Objections, Buying Signals and Closing

Awaiss Mirza is a seasoned learning and development expert with a proven track record in sales enablement, training, and people development. As the Managing Director of Hive Mind Training, he helps businesses implement global sales enablement strategies, leveraging AI-driven learning and scenario-based training to drive revenue growth. With extensive experience leading sales development for FTSE 250 companies, Awaiss has a history of designing impactful training programs, streamlining processes, and integrating CRM systems.

Featured Courses